RSM// CONSULTING Book a call →
SYS / RSM / HUBSPOT STATUS: OPERATIONAL v.2026.05

CRM that your
team will actually use.

We design, build, and migrate HubSpot for companies that need the system to work the first time — not the third.

Trusted by teams at
NORTHWIND/CO HELIX LABS SUMMIT × MEDICAL FIELDLINE OBELISK. PARALLEL ++
// SERVICES.LIST()

Four practices, one operating model.

Each engagement starts with the same diagnostic. From there we plug in the practice — or stack — your situation needs.

All services
S.01

HubSpot Implementation

Sales, Service, Marketing, Operations, Content. Stood up properly — the first time.

S.02

CRM Migration

Salesforce, Pipedrive, Zoho, spreadsheets. We move records without losing the history they depend on.

S.03

Sales Process Design

Pipelines, stages, exit criteria, forecast logic. A process the team will follow because it matches how they actually sell.

S.04

Integration & Automation

Quote-to-cash, finance sync, support handoffs. Custom workflows that don't break when HubSpot ships an update.

// CASE_STUDY / 0042

Northwind & Co — Pipedrive to HubSpot in 9 weeks, 1.2M records, zero downtime.

A 240-seat industrial supplier with eight years of pipeline history, custom quote logic, and three different ways their reps used "Stage 3." We rebuilt the model, kept the history, and didn't break a single integration on cutover weekend.

"Monday morning after go-live, the team logged in and just kept working. That's the only outcome we ever wanted." — Sarah Chen · VP RevOps, Northwind & Co
Read the case file
// METRICS / 90D POST-LAUNCH● LIVE
Adoption
94%
vs. 41% prior · +53pt
Reporting accuracy
99%
audit reconciled · +0.3M
Time-to-quote
3d
from 11d · -73%
Seat utilization
88%
12 seats deactivated · $28K/yr
// METHODOLOGY

How we run an engagement.

Four phases. Same shape every time. We document everything so your team can pick it up where we leave it.

PHASE 01~ 2 weeks

Diagnose

We sit with your team, watch how the work happens, and pull a real-world map of what the system needs to support. No theory — we ride along.

Stakeholder interviewsPipeline auditProcess recordings
PHASE 02~ 4 weeks

Design

We model your sales motion in HubSpot before we touch a single field in production. You approve the blueprint, then we build to it.

Data modelPipeline schemaAutomation map
PHASE 03~ 4 weeks

Build & migrate

Records move with their history intact. Workflows are tested in sandbox before they touch the team. Cutover happens on a Friday and people work on Monday.

Migration scriptsQA sandboxCutover plan
PHASE 04~ 8 weeks

Adopt

The hardest part isn't go-live, it's day 60. We run weekly office hours, ship fixes the team asks for, and hand over a system the in-house admin can actually own.

Weekly office hoursAdmin handoverAdoption metrics

What teams say after they've shipped with us.

// N=42 · 2024–2026
"

They redesigned our pipeline in a way that finally made sense to the people actually using it. Adoption went from a slog to a non-issue.

Marcus AldanaVP Sales · Helix Labs
"

I'd been told for two years our reporting was broken because of "data quality." It turned out our reporting was broken because nobody had configured it. RSM fixed it in three weeks.

Priya NatarajanDirector, RevOps · Summit Medical
"

The migration was the part I'd been losing sleep over. They did it on a Friday, nothing broke, and on Monday I had my weekend back.

Jonas FribergCRO · Fieldline

Field notes from inside the system.

All entries →
00012026 · 05 · 02

Why your CRM migration stalls in month two.

MIGRATION
00022026 · 04 · 18

The hidden cost of unused HubSpot seats.

FINOPS
00032026 · 04 · 03

Mapping a sales process your team will actually follow.

PROCESS
// SELF_SERVICE / DIAGNOSTIC

What's your CRM costing you?

Three sliders. One number. A starting point for the conversation — not a sales trick.

Run the full diagnostic
ANNUAL DRAG / EST. $0
// NEXT_STEP

Let's see if it's [ a fit ].

A 30-minute call. We listen, we ask the questions you wish your software vendor had asked, and you leave with a clear read on whether we're worth more of your time.